GoCrewIT Frequently Asked Questions (FAQs)

Emergency Operations Consulting for Roofing Contractors

General Questions

Q: What exactly does GoCrewIT do?

A: We help roofing contractors fix the operational breakdowns that cause customer complaints, bad reviews, and lost business. We're not roofing experts - we're process experts who eliminate the communication gaps, crew accountability issues, and quality control problems that damage your reputation.

Q: How is this different from other business consultants?

A: Most consultants focus on marketing or finances. We specialize in field operations - the day-to-day processes that happen on job sites. We fix the stuff that causes customers to complain: missed communications, crew shortcuts, documentation gaps, and quality control failures.

Q: Do you teach roofing techniques?

A: No. Your crews already know how to roof. We fix the PROCESS issues that cause good roofers to make mistakes - things like accountability systems, quality control checklists, communication protocols, and documentation standards.

Pricing & Packages

Q: Why does this cost $4,500-$8,500? That seems expensive.

A: Compare it to the cost of losing just one $20,000 job due to operational failures. Or the damage from bad reviews that scare away future customers. Most clients save more than our fee within 60 days by preventing just one major operational failure.

Q: Can we try the software first before committing to consulting?

A: The software is just a tool. Without fixing the underlying processes first, it's like putting a band-aid on a broken system. That's why we include 60-90 days of software FREE with every consulting package - you get the foundation right, then the technology makes it stick.

Q: Do you offer payment plans?

A: Yes. All packages can be split into 2-3 payments tied to project milestones. For example, $2,250 upfront and $2,250 at the 15-day milestone for our Emergency Operations Reset package.

Q: What if we can't afford the full consulting package?

A: If you can't afford $4,500 to fix operational problems, you probably can't afford to keep losing customers to those same problems. However, we do offer a software-only option starting at $79/month for basic operational improvements.